Refund & Cancellation Policy

At Oey Gooey, we want to make sure your order experience is smooth and hassle-free. Please review our cancellation and refund policy before placing your order.

Order Cancellation

• Orders can be canceled within 1 hour of placing the order.

• If you wish to cancel your order, please contact us within this 1-hour period.

• Once an order has been dispatched, it cannot be canceled or modified.

Refunds

If your cancellation request is received within the allowed 1-hour cancellation period, we will process the applicable refund to the original payment method.

Refund processing times may vary depending on your bank or payment provider.

Delivery Fees & Delivery Times

Delivery fees, delivery areas, and estimated delivery times are provided on our Delivery Page. Please review the Delivery Page before placing your order.

Once an order has been dispatched, delivery fees are non-refundable where applicable.

Important Note

By placing an order with Oey Gooey, you acknowledge and agree to the terms outlined in this Refund & Cancellation Policy.